To all our wonderful Clients/Patients!
The clinic is OPEN and we are happy to be providing treatment to our clients/patients at this time.
Lorraine & Beth have received their 1st & 2nd Covid Vaccinations
We truly appreciate your understanding and patience with the decisions being made throughout this pandemic to keep everyone safe.
If you have any questions or concerns regarding your health, please contact your therapist directly or call the clinic at 519-565-4711.
**Please note: We are unable to accept NEW clients/patients at this time.
Here is what to expect when booking your Massage Therapy appointment:
*We will be pre-screening you for the risk of COVID-19 at the time of your booking and also immediately prior to your appointment. If your pre-screening results are “Negative”, your Therapist will have you read a COVID-19 Consent document to ensure you understand the risks involved in having a Massage Therapy treatment. You will only be asked to sign the COVID-19 Consent document once. In order to continue to keep everyone safe, it is imperative that you answer all questions honestly.
*For the safety of everyone, we ask that you contact your Therapist to reschedule if you develop any symptoms related to your Covid-19 pre-screening questionnaire or feel unwell prior to your appointment. It is important that you monitor your health and let your RMT know prior to your appointment if you are experiencing any COVID-19 symptoms. Your Therapist is also self monitoring for symptoms and will inform you if she needs to reschedule the appointment.
*Please arrive 5 minutes before your appointment time and wait in the clinic front porch (Lorraine) or East front door (Bethany) and your Therapist will come out to pre-screen you.
*As an extra level of safety, Bethany’s patients are asked to enter & exit the clinic through her treatment room door facing Hwy 21. Lorraine’s patients are asked to enter & exit the clinic through the usual front porch entrance facing Clan Gregor Square.
*Please attend your appointment alone and wearing a clean disposable or reusable mask. If you do not have a mask, you can purchase a disposable one for a small fee. Masks are mandatory for both you and your Therapist.
*Upon entering the clinic, you must clean your hands by either washing with soap and water or using hand sanitizer.
*Your RMT will also be doing daily screening of herself as well as wearing a clean surgical disposable mask.
*We still accept cash, cheque, or e-transfer as payment. We ask that you have your cheque made out ahead of time and send e-transfers prior to your appointment.
*We strive to follow and exceed the The Ministry of Health and The College of Massage Therapists of Ontario’s policies and infection control standards at their highest level. We truly appreciate your help in maintaining a safe, healthy and positive environment.
*We are committed to providing the same therapeutic and rehabilitative massage therapy treatments in a tranquil and professional environment that you have come to expect as we navigate through the pandemic. In addition, we are taking extra time between patients to thoroughly clean and disinfect all contact surfaces to ensure everyone’s safety.
We thank you for your understanding, patience and loyalty as we adjust to the new normal and look forward to seeing you soon!
Please contact us if you have any questions or concerns at 519-565-4711.
Yours in health,
Lorraine & Bethany